NEUTRAL informs you that your personal data will be handled and protected based on the principles of legality, quality, consent, information, purpose, loyalty, proportionality and accountability, established by law.
Arising from the contractual relationship held with you, NEUTRAL will require your following personal data: (i) full name, (ii) sex, (iii) address, (iv) age and date of birth, (v) marital status, (vi) RFC, (vii) CURP, (viii) bank details, (ix) commercial activity, (x) contact information (telephone, mobile, email).
a) Concerning the existing contractual relationship:
(i) To comply with the obligations contracted by NEUTRAL.
(ii) Inform all circumstances related to the contracted services.
(iii) Submit the reports required by applicable law.
b) Relating to additional purpose to the contractual relationship:
(i) Included in the register of enterprise customers.
(ii) Inform third parties on the existing business relationship.
To fulfill the purposes outlined in the previous section, NEUTRAL may collect your personal data in different ways: (I) when they provided directly or (Ii) when information is obtained through other sources that are permitted by Law.
The processing of personal data carried out between NEUTRAL, its employees and any attorney or authority might not require any additional consent.
You may, at any time correct or update your information, oppose the treatment they are giving their personal data or revoke consent has been granted in order that NEUTRAL stop to use them, on the understanding that NEUTRAL it is obliged to comply with the above in accordance with the provisions of the article 26 and 34 of the Law.
To withdraw your consent to NEUTRAL on personal data, you must send an email to the Responsible Area of Personal Data of NEUTRAL, as stated in section 1.10 of this document. The email must contain (i) the full name of the holder of personal data; (ii) address and e-mail to receive the response that is generated on the occasion of your application; (iii) the reason for the request; (iv) the arguments that support your application or petition; (v) official document proving their identity; and (vi) the date from which it becomes effective withdrawal of consent. NEUTRAL will notify you within a maximum of twenty (20) working days from the date you received the request.
NEUTRAL may treat your personal information during the duration of the contractual relationship and the legal time limit required under applicable laws.
The obligation of confidentiality of those involved in the processing of personal data shall continue even after their relationship ended with NEUTRAL.
NEUTRAL agrees that personal data will be preserved under strict administrative, technical and physical security which have been implemented in order to protect personal data against damage, loss, alteration, destruction or use, access or unauthorized treatment.
The electronic communication is confidential, privileged and may not be disclosed without our prior consent. Access to this communication by any person other than the recipient is not permitted and the distribution, copying or disclosure thereof is strictly prohibited. If you have accidentally received this communication, please notify me immediately and destroy this message. This document does not constitute an offer or the acceptance of a trade agreement, so any agreement that might exist between us must be in writing and signed by both parties. Although, in Even Telecom we have made efforts to ensure that this message is free of viruses and other malware, but we can ́t guarantee this, therefore in no case we will be liable for any damages or losses arising from the receipt, opening or use of this communication or the documents herein attached.